I have used Pole Position Travel and it was great. I'd use them again for sure if I were traveling to a country where I didn't speak the language. But probably not for Austin. As I didn't for Laguna Seca or Indy. Just make sure you book a place near downtown and soon. Airbnb's are affordable because no-one around here knows what motogp is. The Hotels do tho. The only thing is getting to and from the track can be tricky if you don't rent a car. No shuttle buses.