Video Pass Renewal

Dear Linda ,

The price and availability varies depending on the territory.

Thank you

Kind Regards,

--
Customer Support



Are the folks getting it for 99€ in the UK? I'm not sure why Scotland should be twice as much as everyone else. Honestly, up till now I thought it was a mistake, either mine or theirs and thought it was funny that mine was effectively double. Now I'm just pissed off. ....... JLo better do well on that Ducati next year now that it cost me twice as much!!!

Also, this was the only email I received before the renewal. Or at least, if there's a picture of an email on this post it was...

Ok. :furious: Now I will untick the auto renew in preparation for getting stung at the end of 2017 and I will just move on, let it go, nope not going to bother me any more...

It should be the same for everyone everywhere. I got the videopass for 50 euros after half season in Sweden and now when Im in the US the videopass plus offseason is 99 for me, with the off season being 1 euro for black friday. And again i unchecked the auto renewal box. Cant you cancel it and get a refund?

I'm having a very unhelpful email exchange with support.

They say my renewal is 199 euros because of my territory.
They will not expand on what that means.

They reluctantly say yes I can cancel and they will refund but I lose my discount.

3 emails later, they tell me that full price is 205 euros.

I have repeatedly asked if there's any reason I couldn't buy offseason now for 1 euro.


I'm feeling quite hard done by!

Cancel , get a refund and get a friend to sign up at a cheaper geographical location.
Use that log in.

I'm not saying to share the account as they have clamped down on multi logins. But get your nana in London to sign up.

imunderandoverit said:

It should be the same for everyone everywhere. ...

Click to expand...

Of course, all people around the globe are earning the same amount of money. If you were making the money I make, I bet you were thinking different.

I doubt they've linked the cost to GDP but it's a nice idea.

I cancelled, got a refund, bought the offseason for 1€. I'll find out what the price is for season next year and great plan, Shovel, maybe my mum will be the subscriber.