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Silverstone booking website

Joined Apr 2010
29 Posts | 0+
With all the money they make, one would have thought they would hire a proper e-commerce professional to construct there ticketing system on their website, its just so disj



it taking me well over 30minutes to book a freakin ticket, the experience of booking through their site leaves , I have just given up: complete joke.

Going back & forth on the booking site, no back button, country not displayed when address is shown, I am booking from From France so I expect to see France after my address, in the end I had to go back , edit it and put france together with Postcode.





who wrote the web app for them? A new college graduate?



Sometimes there whole database fall over as shown below: notice the absurd support desk telephone number at the bottom.



URL: https://tickets.silverstone.co.uk/EventSeatBlockPrices.aspx

System.Data.SqlClient.TdsParser.ThrowExceptionAndWarning(TdsParserStateObject stateObj) at System.Data.SqlClient.TdsParser.Run(RunBehavior runBehavior, SqlCommand cmdHandler, SqlDataReader dataStream, BulkCopySimpleResultSet bulkCopyHandler, TdsParserStateObject stateObj) at System.Data.SqlClient.SqlDataReader.ConsumeMetaData() at System.Data.SqlClient.SqlDataReader.get_MetaData() at System.Data.SqlClient.SqlCommand.FinishExecuteReader(SqlDataReader ds, RunBehavior runBehavior, String resetOptionsString) at System.Data.SqlClient.SqlCommand.RunExecuteReaderTds(CommandBehavior cmdBehavior, RunBehavior runBehavior, Boolean returnStream, Boolean async) at System.Data.SqlClient.SqlCommand.RunExecuteReader(CommandBehavior cmdBehavior, RunBehavior runBehavior, Boolean returnStream, String method, DbAsyncResult result) at System.Data.SqlClient.SqlCommand.RunExecuteReader(CommandBehavior cmdBehavior, RunBehavior runBehavior, Boolean returnStream, String method) at System.Data.SqlClient.SqlCommand.ExecuteReader(CommandBehavior behavior, String method) at System.Data.SqlClient.SqlCommand.ExecuteDbDataReader(CommandBehavior behavior) at System.Data.Common.DbCommand.System.Data.IDbCommand.ExecuteReader(CommandBehavior behavior) at System.Data.Common.DbDataAdapter.FillInternal(DataSet dataset, DataTable[] datatables, Int32 startRecord, Int32 maxRecords, String srcTable, IDbCommand command, CommandBehavior behavior) at System.Data.Common.DbDataAdapter.Fill(DataSet dataSet, Int32 startRecord, Int32 maxRecords, String srcTable,



Please call our support desk on 0207 ... yyy, a member of our support team will be able to help you continue your request.
 
I just tried again, using my new credit card==> result, card refused please contact bla bla ...., I used the same card to book ASSEN , vuala! everything tool 5 minutes to book, no problem. Looks like I'll be going to Assen, and not silverstone. even-though I intended on going to both, till today. Why has silverstone decided to separate their booking system from motogp anyway. they've just created a mess & will continue to loose customers.