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November 16th, 2016, 05:45 PM   #1
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I Ride: Harley Softail
Video Pass Renewal

Last season when I renewed my Video Pass I was offered the Multi-Screen and Live Timing for free or real cheep so I thought I'd give them a try for a season.

Ended up using the Multii-Screen a few times but never used the Live Timing so I wasn't going to get them again at this renewing.

After the last race I went to renew and the renewal was 139.95 pounds when last year it was only 99.95 pounds. A friend of mine's renewal was 99.95 pounds.

I emailed customer support to see what was the deal and they replied back that I can not down grade my renewal so if I want to renew I have to pay for the Multi Screen and Live Timing that I don't want.

Anybody else had this happen and found away around it?

By the way,, In the email they also said that the basic package will not be offered for next year. So if you plan to renew and are still able to get the package for 99.95 pounds you might want to go ahead with the renewal.
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November 22nd, 2016, 08:17 PM   #2
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The renewal is 99.95 euros.
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November 22nd, 2016, 08:36 PM   #3
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I renewed for 99.95 euro (standard package).
Can't see a price for a new subscriber so not sure if letting it expire is worthwhile for you.
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November 22nd, 2016, 09:00 PM   #4
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I have mine on auto renew. I don't have the slightest fucking idea what I got, but it was off season testing and next season for 99 euro
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November 22nd, 2016, 10:41 PM   #5
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Quote:
Originally Posted by povol View Post
I have mine on auto renew. I don't have the slightest fucking idea what I got, but it was off season testing and next season for 99 euro
Same for me. I mainly get it for the live timing and coverage of practice because I get essentially the Dorna coverage on cable anyway and can't be arsed about the multi-screen high res etc etc.

Last edited by michaelm; November 23rd, 2016 at 04:33 PM.
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November 22nd, 2016, 10:43 PM   #6
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double

Last edited by michaelm; November 23rd, 2016 at 02:59 PM.
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November 23rd, 2016, 01:29 AM   #7
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Quote:
Originally Posted by povol View Post
I have mine on auto renew. I don't have the slightest fucking idea what I got, but it was off season testing and next season for 99 euro
Same for me. I get live timing that I do like and use. Just checked my credit card and mine auto renewed for 177.59
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November 23rd, 2016, 01:34 AM   #8
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I dont have mine on auto.. It is still 99 euros for off season and 2017, but regular price is 135 or 139 euros i think.
imunderandoverit is offline  
November 23rd, 2016, 01:48 AM   #9
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Holy Moly - did I pay an extra 80 for HD?!

New 2017 subscription features:

Full Off-Season access
Live Timing, Live Tracking & Audio in the App: Enjoy for free the full LiveTiming, LiveTracking & Audio in the MotoGP app for free during the whole season
HD video quality: Upgraded video quality to improve your VideoPass viewing experience.


Wow lol I'm streaming it on around 2Mbps!!! Haha
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November 23rd, 2016, 02:54 PM   #10
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Ouch. Something definitely not right there. You've essentially paid 2 standard renewals. Hit up support. They sorted my login out pretty quick (before a race was about to start - but it might be slower in the off season).
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